Work with a client who has passion for acute and emergency medicine.
As a Customer Service and Administrative VA you will be providing a specialist administrative service to primary care practices and networks
Work Hours:
⭐ 40 hours per week
⭐ UK hours
Rate:
⭐4 GBP per hour
POTENTIAL TASKS
Client Liaison:
- Communicate with V & A regarding new contracts starting
- Being able to adapt a running master document to add on new clients and workforce
- Communicate with professional clients regarding any concerns they may have
- Ensure timely responses to client inquiries via email
- Schedule appointments and manage calendars for V & A and other staff members
- Manage a companywide calendar with clients, staff and V & A
Staff:
- Timely liaising with different staff members, their availabilities, sickness/holidays etc
- Coordinate meetings and ensure all necessary parties are informed and present
- Monitor workforce for any gaps in service provision and find cover for this
Document Management:
- Organise digital files in an easy to use / easy to access way
- Prepare documents such as reports, correspondence, job plans, protocols etc
- Ensure all documentation is in keeping with GPS branding
Admin:
- Monitor and handle (with training) incoming & outgoing emails
- Arrange travel / accommodation for V & A when necessary (events, conferences etc)
- General admin support - data entry / doc Mx (see above) etc.
- Get feedback from clients & staff - any areas for improvement
SKILLS/EXPERIENCES REQUIRED
- Previous experience in customer service and administration
- Excellent communication skills, both written and verbal.
- Strong organizational abilities with keen attention to detail.
- Proficiency in Microsoft Office and other relevant software applications.
- Proficiency in managing schedules, appointments, and deadlines
- Adaptability
- Tech Savviness: Proficiency in using digital tools and software applications for document management, scheduling, and communication.
IMPORTANT REMINDERS
📌 Please apply only once. If you have already submitted an application form for another position, please do not submit another form. Any additional submissions will be automatically tagged as invalid.
📌 Our application will include submission of requirements and a few trial tasks. Please block off some time to prepare and complete these before starting the form. We recommend saving the URL to this page so you can come back when you’re ready.
📌 TIP: Read through the questions in the form first to know what you need to prepare before filling out the form. Please be on a PC or a laptop before proceeding with your application.
📌 Your minimum internet speed should be 10 mbps and your PC specs should be at least Intel Core i3 (or equivalent) and have 4GB RAM (at the minimum).
📌 DON’T HESITATE! No VA experience is required!
