Shape the Future of Property Development! Become a Customer Success & Marketing Specialist and elevate customer experiences in the dynamic UK landscape.
Work Hours:
⭐ 40 hours per week
⭐ Flexible
Rate:
⭐ 5 GBP per hour
POTENTIAL TASKS
Customer Success & Relationship Management
- Manage customer onboarding and training processes.
- Provide ongoing customer support, troubleshooting technical issues, and answering questions.
- Proactively identify customer needs and challenges and develop solutions to ensure satisfaction.
- Build and maintain strong relationships with customers, fostering trust and loyalty.
Lead Conversion & Sales Support
- Deliver product demos and presentations to educate potential customers about the company’s features and benefits.
- Develop and execute targeted marketing campaigns to nurture leads through the sales funnel.
- Assist with converting leads to paying customers.
Content Creation & Marketing Execution
- Develop engaging content (blog posts, social media content, etc.) that educates potential and existing customers about the product’s value proposition.
- Manage and update the company website and landing pages using a platform like WordPress.
- Create, schedule, and analyze the performance of content on social media platforms like Facebook and Instagram.
SKILLS/EXPERIENCES REQUIRED
Communication & Customer Service:
- Excellent written and verbal communication skills.
- Proven track record of providing exceptional customer service.
Organization & Prioritization:
- Highly organized and manages multiple tasks simultaneously.
- Prioritizes effectively and meets deadlines.
Digital Proficiency:
- Proficient in CRM (Keap/Infusionsoft), CMS (WordPress), social media management platforms, and time management systems.
Content Marketing:
- Experience creating engaging marketing content tailored to a specific audience.
- Knowledge of SEO optimization for website visibility.
Learning & Adaptability:
- Quick learner with a keen eye for detail.
- Adapts to changing customer needs and industry trends.
Initiative & Work Ethic:
- Self-starter with a strong work ethic, proactive and results oriented.
- Reliable, meets deadlines, and exceeds expectations.
- Goes the extra mile to ensure customer satisfaction.
IMPORTANT REMINDERS
📌 Please apply only once. If you have already submitted an application form for another position, please do not submit another form. Any additional submissions will be automatically tagged as invalid.
📌 Our application will include submission of requirements and a few trial tasks. Please block off some time to prepare and complete these before starting the form. We recommend saving the URL to this page so you can come back when you’re ready.
📌 TIP: Read through the questions in the form first to know what you need to prepare before filling out the form. Please be on a PC or a laptop before proceeding with your application.
📌 Your minimum internet speed should be 10 mbps and your PC specs should be at least Intel Core i3 (or equivalent) and have 4GB RAM (at the minimum).
📌 DON’T HESITATE! No VA experience is required!
